Uber couriers, on your orders
Hand off your own website and phone orders to Uber Direct couriers when your fleet is stretched — dispatched straight from the console, tracked to the customer's door.
- On-demand courier fleet
- Dispatch in one click
- Live tracking to the door
Fleet · 4
Capabilities
What Uber Direct can do in Order Hub
On-demand couriers
Tap into Uber's courier network for your direct orders — no need to grow your own fleet for every peak.
One-click dispatch
Send a delivery to Uber Direct from the dispatch console the moment your own drivers are all busy.
Live tracking
The courier's progress feeds the customer's tracking page just like your own drivers do.
Automatic fallback
Use your own fleet first and overflow to Uber Direct only when you need to — you stay in control.
How it connects
From connect to live
A direct order needs delivering
Your storefront or phone order is ready and no own-driver is free.
Dispatch to Uber Direct
One click requests an Uber courier for the pickup.
Courier collects
The assigned courier heads to your kitchen and picks up.
Tracked to the door
The customer follows the courier live until it's delivered.
Ready when you are
Bring every order into one hub. Sign in to get started — we'll create your account on the first sign-in.